HAVING TROUBLE LOGGING IN?
Do not try more than four times in a row to login. Any more and our system will temporarily lock you out. If you find yourself locked out because of too many failed login attempts, correct the issue and try again in 20 minutes. Still can’t log in? Read the info below…
Common Login Issues:
Incorrect Case – Usernames and passwords are cAsE sEnSiTiVe. Please also be sure there are no blank spaces before or after the user/pass.
Example: “password” is not the same as “Password”
Security Block – After logging into the member area, avoid downloading videos in fast-and-furious mode. To ensure access to all members, our system will limit the number of simultaneous downloads. If you find your downloads are failing or timing out, try downloading one or two at a time. Avoid getting temporarily locked out by spreading your downloads out over time. This type of security block automatically releases after a short time.
Still having trouble or need to contact support?
NEW Live Chat – Keep in mind, we are a tiny company and cannot man the chat 24hrs a day.
If we’re offline, send a message through the chat and we’ll respond as soon as we’re back online.
To initiate a chat look for the blue chat icon located at the FAR RIGHT of this page.
